Automobile Insurance Claim

Automobile Insurance Claim - How to File an Auto Insurance Claim
by: David Ackland

Filing an auto insurance claim is one of these things everyone hopes they never have to do, but unfortunately some of us will have to do just that on occasion. It is never easy to deal with the aftermath of an automobile accident. Many automobile insurance companies advertise that their claim process is the easiest and that they will help you through the entire process. Now is the time you hope your car insurance company will stand behind those statements.

After an accident it is recommended that you call the police. Even if the other driver is pressuring you it is a good idea to have an officer come to the scene. They are an impartial witness that can be invaluable when it comes time to deal with the car insurance company.

Exchange all of your information with the other driver. It is essential to make sure you have their auto insurance information, license plate number, and a copy of their driver's license. This way there can be no confusion or deception later as to who was driving the other vehicle.

Ask the officer at the scene if your vehicle is safe to operate. If it is you should drive home immediately and call your car insurance company. If it is not you should call the insurance company from the scene and ask if there is a specific repair shop it should be towed to. Auto insurance companies often have relationships with certain garages. This will save you the aggravation of having to have the car towed to a certain shop after it has already been towed somewhere else.

When you call your auto insurance company be sure to have your policy number handy. Explain exactly what happened, even if it was your fault. Telling the truth is always preferable to hiding something that will probably come to light later anyway. If the other parties insurance company contacts you it is best to refer them to your insurance company and not to comment further.

Your car insurance company will likely send someone to assess the damage to your vehicle. The insurance company will pay your claim based on the assessment. If you believe your auto insurance claim was denied unfairly you can appeal with the car insurance company itself. If this does not resolve your dispute you should file a complaint with the state division of auto insurance or your Attorney General's Office.

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